Terms of Service

Dropvert is a browser-first file conversion and tooling platform. Most conversions and edits run entirely in your browser using WebAssembly. Some features (selected document conversions, AI generators, share links) rely on server-side processing.

We offer the Service in two tiers:

• Free. Unlimited browser-based conversions and access to most tools, with monthly credits for credit-consuming operations and standard share-link limits.
• Pro. A paid subscription that adds an ad-free experience, additional monthly credits, longer share-link expiry, larger file size limits, and access to API keys.

Current pricing and features are listed on the Pricing page.

You can use most of the Service without an account. An account is required for credit-consuming features, share links, presets, and the dashboard. You are responsible for keeping access to your sign-in email secure. Authentication uses one-time codes; we do not store passwords.

You must be at least 13 years old to create an account, and you must provide accurate information.

• Subscriptions. Pro is a recurring subscription billed by our payment provider (Polar). You authorize recurring charges until you cancel.
• Credits. Some operations consume credits (for example, AI generators). Monthly credits are granted based on your tier and reset each billing period; purchased credits do not expire as long as your account is active.
• Cancellation. You can cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period. We do not issue prorated refunds for partial periods unless required by law.
• Refunds. Outside any rights granted by applicable consumer protection law, charges are non-refundable. Contact hello@dropvert.com if you believe you have been billed in error.
• Price changes. We may change prices at any time. Changes will not affect the current billing period; you will see new pricing on renewal.

You agree not to use the Service to:

• Process content that infringes intellectual property or other rights of any party.
• Process or distribute illegal content, including child sexual abuse material.
• Process content that is defamatory, harassing, or threatens others.
• Probe, scan, or attempt to breach the security of the Service or its providers.
• Disrupt, overload, or impair the Service, including by automated scraping or by exceeding documented rate limits.
• Resell the Service or use it to build a competing product without our written permission.

We may suspend or terminate access for users who violate these rules, and we may report unlawful content to appropriate authorities.

You retain all rights to the files and content you process through the Service. We do not claim ownership of your files, and we do not use the contents of files you process for our own purposes such as training models.

For features that require server-side processing (paid conversions, share links, AI generators), you grant us a limited license to process and, where applicable, store your content solely to provide the Service to you. Files used in transient processing are deleted after the job; files stored in your account or in share links are retained according to the rules described in our Privacy Policy.

The Service, including its software, design, and content (excluding your files), is owned by Dropvert and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

AI-generated outputs from credit-consuming generators are produced by third-party providers (currently Recraft and Anthropic). Your rights to use those outputs are governed by the providers' terms in addition to these Terms; for most generators, you are free to use the outputs commercially.

The Service integrates third parties including Cloudflare, Supabase, Polar, Google, Recraft, Anthropic, and Figma. Your use of those services through Dropvert is subject to their respective terms. We are not responsible for outages or behavior of third-party providers.

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

File conversions can produce imperfect results, especially for complex source documents. Always keep an original copy of any file you process. We do not warrant that the Service will be uninterrupted, error-free, or that conversions will be lossless or visually identical to the source.

To the fullest extent permitted by law, Dropvert and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service. Our total liability for any claim arising out of these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim or (b) one hundred U.S. dollars.

You agree to indemnify and hold harmless Dropvert and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to your use of the Service in violation of these Terms or applicable law.

You may stop using the Service at any time and delete your account from the dashboard. We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if continued provision of the Service to you would create legal or operational risk. Sections that by their nature should survive termination will survive.

We may modify the Service or these Terms at any time. When we make material changes, we will revise the "Last updated" date and, where appropriate, notify you through the Service or by email. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of the Republic of Costa Rica, without regard to its conflict of law rules. You and Dropvert agree that any dispute will be resolved exclusively in the courts of Costa Rica, except where applicable law gives you a non-waivable right to bring claims in your local jurisdiction.

Questions about these Terms can be sent to hello@dropvert.com.